Ask for a visit

Call (904) 822-9883 Book online

The booking page opens our scheduler at nexfield.pro in a new tab. There is still no form on this site and no mailbox: the telephone and that page are the only two ways in.

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What to have ready

• The appliance type — range, rangetop, cooktop, wall oven, warming drawer, grill or hood.
• The model and serial number if you can reach them. On most units they are on a plate behind a door, a drawer or a kick panel. If you cannot find it, we will find it on the visit.
• What it does now, and what it did just before it started doing that.
• Whether anything else on the same circuit is affected.
• Your street and the nearest cross street, so the route can be planned around it.

When we answer

The hours the telephone is answered.

Days	Hours
Monday to Friday	8:00 am – 6:00 pm
Saturday	9:00 am – 4:00 pm

Closed Sunday. Scheduled visits only — we do not run an after-hours call-out service.

What it costs

$80 flat for the diagnostic visit. Credited in full toward the repair if you go ahead with the work. You get a written estimate before any part is ordered or any labour is billed.

Genuine OEM parts throughout, with 90 days on labour, 365 days on parts.

The full rates and terms, including what each class of repair usually runs to, and what is covered once the work is done.

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Asked on the telephone

What happens after I book a slot?

You get a call back to confirm the time and to hear the symptom in your own words, because a fault described properly narrows to two or three candidates before anybody drives out. Nothing is ordered and nothing is charged at that point in the process.

Is there an email address or a form?

No, and that is deliberate. The telephone and the booking page are the only two ways in. A repair conversation needs questions asked and answered in both directions, and a form is a slow way of doing badly what a two-minute call does well.